Two Palms Chiropractic and Wellness Center ("we," "our," "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable laws and regulations.

1. **Collection of Information**

We may collect personal information from you in various ways, including but not limited to:

- Forms you fill out (digitally or physically)

- Communications via email, text messages (SMS), or phone calls

- Information provided during in-person visits or other interactions

- Any other forms of digital or physical documentation shared with our office

2. **Use of Information**

The personal information we collect is used solely for the purpose of:

- Providing chiropractic and wellness services

- Communicating with you regarding appointments, services, and health-related information

- Complying with legal and regulatory obligations

- Improving the services we offer

3. **Non-Disclosure and Non-Distribution**

We do not sell, rent, lease, or distribute your personal information to third parties for commercial purposes. Your information will only be disclosed under the following circumstances:

- As required by law, such as in response to a subpoena or other legal processes

- With your explicit consent for a specified purpose

- When necessary to provide the services you have requested (e.g., sharing information with your insurance company or other healthcare providers for treatment purposes)

4. **Security of Information**

We employ appropriate physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes but is not limited to:

- Securing all digital communications, including emails, text messages (SMS), and phone calls

- Ensuring the confidentiality of physical documents containing personal information

- Regular monitoring and updating of our security practices to maintain compliance with HIPAA and other privacy regulations

5. **SMS Communication**

By providing your phone number, you consent to receive SMS (text) messages from Two Palms Chiropractic and Wellness Center regarding your appointments, services, and health-related updates. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive or by contacting us directly at 305-400-4749. Upon opting out, you will no longer receive text messages, but we may continue to communicate with you via email or other methods as appropriate.

6. **Data Retention**

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of or de-identify it in accordance with legal standards.

7. **Your Rights**

You have the right to request access to, correction of, or deletion of your personal information, subject to certain exceptions under applicable law. If you wish to exercise these rights, please contact us at contact@twopalmschiro.com

8. **Changes to This Policy**

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or providing notice through other means. Please review this policy periodically to stay informed about how we are protecting your information.

9. **Contact Information**

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

contact@twopalmschiro.com